Reference 4 support status

This article highlights the support status for Reference 4 products and answers essential questions regarding maintenance, compatibility, and continuity.

 

In this article:

 

Support status update for Reference 4 products

 

Reference 4 products are discontinued and no longer supported. Reference 4 was released in 2017, and discontinued in 2021, with all active development stopping in 2022. Reference 4 products are no longer available for purchase or trial.

 

Support was still carried out up until March 2023 within warranty terms, after which official support is no longer available. The final Reference 4 updates (4.4.10.11 for PC, and 4.4.9.11 for MAC) introduced compatibility for Windows 11 and macOS 12 Monterey operating systems.

 

Basic services are in place (download, activation, and account systems), and the Sonarworks Support team is available to handle essential support tasks, such as license activation and transfers. Product issues are no longer being investigated as there are no more Reference 4 software updates coming.

 

The Reference product line continues with SoundID Reference, released in March 2021. Learn more here.

 

 

Frequently asked questions

 

Will there be any support maintained for Reference 4?

Yes, after the official product expiry (March 2023), basic maintenance is still carried out: installer downloads, activation, and user account systems (similar to how Reference 3 is still available for the respective owners). Setup guides, troubleshooting, and other FAQ content will still be available in our Support Center. 

 

Which operating systems is Reference 4 compatible with?

  • PC: Windows 7, 8, 10, 11
  • MAC: macOS 10.9, 10.10, 10.11, 10.12, 10.13, 10.14, 10.15, 11 Big Sur, 12 Monterey

 

Detailed software components, bitness, and compatible operating system details vary for different versions of Reference 4. View details here: Reference 3 & 4 software releases (compatibility and component matrix)

 

Where can I download the latest Reference 4 update?

Download and install Reference 4 from or Download Center here.

 

Does Reference 4 feature native support for Apple Silicon?

No, Reference 4 works on Apple M-series devices via the Rosetta translation environment. Native support for Apple Silicon is available with the latest SoundID Reference, learn more here.

 

Where can I find FAQ content for Reference 4?

Setup guides, license & activation instructions, and troubleshooting content is available in the Reference 4 section of our Support Center here.

 

What are my upgrade options for SoundID Reference?

Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request

0 comments

Please sign in to leave a comment.