Find the help you need

Search for guides on product features and troubleshooting issues.

Promoted articles

  • Reference 4 support status

    This article highlights the support status for Reference 4 products and answers essential questions regarding maintenance, compatibility, and continuity.   In this article: Support status update f...

  • System requirements for Reference 4

    This article explains the operating system requirements for Reference 4 software   In this article: Reference 4 system requirements on macOS Reference 4 system requirements on Windows   Reference...

  • ASIO/WASAPI output modes in Reference 4 Systemwide [WIN]

    Selecting the driver output mode The latest 4.4 Systemwide update introduces ASIO support to benefit users with ASIO-exclusive devices like AVID HDX, for example. Previously limited to DAW use only...

  • When do I need to bypass the plugin?

    You need to bypass the plugin every time you are exporting audio from your DAW. Otherwise, the correction will be applied to your master bus mixdown. Note that the plug-in is meant to calibrate you...

  • Setting up with speaker calibration

    Calibrating speakers with Sonarworks is easy, but there are some key aspects to speaker calibration that you might want to be aware of. During the onboarding process in Reference 4 Studio Edition s...

  • Can I use my license on multiple computers?

    Yes! Regular Reference 4 licenses can be activated and used on up to 3 devices simultaneously. However, EDU licenses (if you've applied and purchased with an educational discount) can only be used ...

  • How to upgrade a Reference 4 license

    This article highlights the upgrade process for the Reference 4 license, compatible upgrade options, and how to use an upgrade code.   In this article: How to use an upgrade code Compatible upgrad...

  • Reference 4 license transfer to another computer

    In this article: License transfer Transferring your license to a new computer Deactivation limits   License transfer You can easily transfer your license to a new device in our user account syste...

  • Reference 4 Systemwide doesn't launch after update

    Resolving the settings migration issue Systemwide not launching after an update is an issue that can happen on both macOS and Windows operating systems. Usually, it is caused by settings that can't...

  • Reference 4 Measure app troubleshooting guide

    In this article: Before you get started Hardware Setup - audio settings and input/output setup Essential settings and tips Sample drift and compromised input signal Using a measurement microphon...